Siber Systems develops, markets, and sells our products directly to consumers and businesses around the world. RoboForm is a popular password manager and form filler that allows users to log into websites and web applications using a single master password. GoodSync is a fast and easy-to-use- file backup and synchronization program. Our software is highly acclaimed and has received numerous accolades including PC Magazine Editor’s Choice, CNET’s Best Software of the Year, and PC World’s 25 Products We Can’t Live Without.

Our software is translated in over 25 different languages and is used by millions of people world wide. Started in 1995, we are a growing and highly profitable company that is looking for highly motivated self starters who thrive in a fast paced ever changing environment to join our team.

Please contact us if you feel you are a fit with one or more of our open positions or have other skills that will benefit our team. We look forward to hearing from you.

Enterprise Marketing Manager

Duties and Responsibilities.

• Create and own overall marketing plan for our Enterprise software solutions. Develop and track budget for marketing-related activities.
• Identify, execute and track lead generation campaigns. Manage online paid search campaigns and track lead conversion rates to optimize cost per lead.
• Create, maintain, and distribute sales collateral (customer case studies, product brochures, technical whitepapers, competitive analysis, surveys, presentations, etc.) including copywriting and desktop publishing as needed.
• Manage the Enterprise website for search engine and lead conversion optimization.
• Manage tradeshow and event schedule, including booth, messaging and event logistics.
• Run ongoing Webinar programs to deliver targeted messaging.
• Develop and positively influence Industry Analyst relationships and market positioning
• Perform competitive research, continuously track and analyze market developments and communicate focus shifts, trends and ideas to the product management leads and the business unit leadership. Contribute market insight and analysis during the product process.

Requirements.

• The successful candidate must have at least 5 years of successful progressive Enterprise software marketing experience. The candidate must also:
• Bring a solid understanding of communicating business problems and the ability to solve those problems.
• Demonstrate success record in working with sales organizations and in driving revenue growth and new customer acquisitions through creative marketing campaigns and programs.
• Have an outstanding track record of successfully defining, developing and launching new Enterprise software products to market.
• Have experience developing solutions, messaging, positioning and pricing for different market segments.
• Demonstrate experience building and executing a marketing plan.
• Possess outstanding writing, communications, presentation and analytical skills.
• Have prior experience working with industry analysts.
• Demonstrate experience creating and delivering communications for both print and online environments.
• Possess Bachelor’s degree (or higher) in Marketing or related business field and at least 5 years of Enterprise marketing experience.

International Marketing Manager

Duties and Responsibilities.

• Identify and close new international channels and/or strategic partners to promote the company’s products.
• Negotiate partner agreements and relationships to create win-win deals.
• Track performance of initiatives versus monthly and annual metrics
• Oversee PR agency relationships in assigned markets. Ensure agencies perform as strategic partners in driving business growth.
• Assist with managing search marketing campaigns in select regions. Develop keyword strategies, manage bids, optimize campaigns.
• Identify and close new marketing opportunities. Manage budgets and achieve target metrics for campaign efficiencies. Achieve market new customer acquisition goals and achieve CPA targets for subscriber acquisition.
• Serve as the leader in championing consumer insight to internal and external colleagues. Develop a strong insight on customer targets, product adoption and usage and associated messaging/positioning. Understand uniqueness of different markets around the world and adapt programs to reflect local nuances.

Requirements.

• 5+ years of marketing or business development experience with significant international exposure. Prior software experience a strong plus.
• Demonstrated excellence in business relationship-building skills.
• Thorough understanding of market research, data collection and analysis.
• Excellent verbal and written communication skills.
• Ability to prioritize and handle multiple requests concurrently.
• Ability to problem solve and bring timely resolution to issues.
• Experience working in both domestic and international markets.
• BA/BS degree, preferably in Marketing/International Marketing.

Software Sales Account Executive

Duties and Responsibilities.

• Building upon our recent successful software sales track record, the SSAE will promote and sell our best of breed software products primarily to Small and Medium sized businesses.
• Assist in management of the sales pipeline and maintain a client reference database for our software.
• We work primarily with inbound sales leads; as such you will prospect, generate and cultivate new business, and close deals based on these inbound leads by effectively communicating a unique value proposition.
• Direct responsibility for the identification, contact, qualification and development of viable new/existing accounts (outbound leads) for our software products and services to meet specific sales targets.
• Responsible for the initiation and arrangement of software product demonstrations as needed. Maintains knowledge required for detailed product demonstration and customized presentations.
• Develop and maintain strong relationships with clients throughout the sales cycle. Through a consultative approach, persuade customer to make a decision/recommendation for Siber’s products.
• Gather product enhancements requests and provide formal feedback to marketing and development teams. Gather competitive strategies and prepare effective counterstrikes.

Additional responsibilities may include:

• Create and revise marketing materials and sales collateral using Microsoft Office products and Adobe (PDFs).
• Execute direct marketing/lead follow-up via email.

Requirements.

• The successful candidate will have three to five years proven track record of selling software to all sized companies with a proven track record of exceeding quota objectives.
• Exceptional ability to motivate and influence key contacts and decision makers required with strong presentation preparation and delivery skills.
• Proven talent for making effective warm and cold calls to target companies with expertise to develop relationships from call or networking activity.
• Ability to develop rapport and a relationship with people of diverse personalities, backgrounds and job descriptions.
• Effective at ascertaining client critical business issues and matching needs with our software products/services, and devising strategy with prospects and clients
• Ability to effectively learn technical products, services and solutions and readily apply new knowledge required.
• Proficiency in Windows based applications (WORD, EXCEL and Power Point) and database structure is highly preferred. Prior experience with SalesForce and Acrobat Professional software a strong plus.
• Client-focused; comfortable and professional when talking to customers.
• Highly organized with the ability to develop procedures to ensure efficiency of efforts and able to handle multiple projects simultaneously.
• Proven ability to manage sales pipeline effectively.
• Entrepreneurial attitude: self-motivated, self-directed.
• Bachelor’s degree and 3-5 years of sales or sales management experience.

Senior C++ Windows Developer

Requirements.

• At least 3 years of experience in C++ development.
• At least B. Sc. or comparable university degree.
• C++ systems programming.
• Must know Win32 API, COM, ATL or learn it quickly.
• Windows GUI development a big plus.
• MSHTML and IE internals a big plus.
• Firefox internals a big plus.

Duties and Responsibilities.

• Develop new features for RoboForm and/or GoodSync.
• Analyze customer requirements and write specifications for it.
• Work independently with minimal supervision on large sub-projects.

Senior Mac Developer

Responsibilities.
Port GoodSync and/or RoboForm from Windows to Mac.

Requirements.

• C++ or Objective C,
• Mac OS APIs,
• Mac UI design,
• Browser integration a big plus.
• Must have experience in large C++ software projects on Mac.

Customer Support Specialist

Responsibilities

• Respond to inquiries from prospective and existing customers via phone and email.
• Solve customer complaints with a positive attitude, keeping all parties goals in mind.
• Perform various administrative tasks related to client accounts
• Accurately explain Siber Systems. products and services
• Work closely with rest of team to ensure our customer.s needs are fully met.

Qualifications

• Exceptional relationship building skills and an ability to make a great first impression and build rapport immediately.
• Experience in technical support, inbound help desk/customer relations is ideal.
• Strong computer skills, including demonstrable experience with MS Office
• Internet Savvy with previous .com experience a plus
• Ability to work both independently and as part of a team
• Ability to analyze and solve problems
• Customer-minded and attention to detail is extremely important. Must show ability to follow-up on details until the job is complete.
• Knowledge of computer software, programming, and understanding how they work is a strong plus.
• Foreign language skills are a plus.